Course structure and content
The Pandemic transformed the mediation industry. Mediators, long used to meeting clients face to face, suddenly had to grapple with the challenges posed by lock down restrictions and adopt remote methods of working. Online mediation continues to be popular with the public though many still ask for in-person mediation. As a result, mediators need to be skilled and confident mediating online and in person.
The course is delivered through combination of online and in person sessions to give you the knowledge and skills you need. Sessions include:
- Live interactive online training
- Demonstration videos
- Theoretical knowledge
- Regular mediation skills practice (both in person and online)
For those on the enhanced course, there are also opportunities to observe real mediation sessions conducted by trained mediators.
| Course level | Who is it for? | Course length | Award |
| Essentials | If you would like to find out more about mediation and learn key conflict resolution skills this is the course for you. It is ideal for those who deal with conflict in their everyday work and for those who are considering a career in mediation. | 6 Online sessions* This course is not assessed | Ability to join the College of Mediators as an associate (non-practicing) member & CPD course certificate of attendance |
| Fundamentals of Dispute Resolution | If you want to practice as a professional mediator this course gives you the skills and knowledge to successfully enable people in dispute to find a way forward that feels fair and workable for them. This broad-based course gives you an insight into different types and styles of mediation used in a wide range of situations including community, neighbour, commercial and family conflicts. | 3 Online sessions* plus in-person skills school (2 days) To qualify for this course you must have completed the Essentials sessions This course is assessed | Successful completion of both course and assessment leads to a College of Mediators recognised Community and Workplace Mediation qualification and ability to join the College of Mediators as a practicing mediator. |
| Family Mediator Specialism | If you want to practice as a professional family mediator, this is one of only a handful of courses which has recognition from both the College of Mediators and the Family Mediation Council. FMC recognition is essential for those intending to offer family mediation to those who are separating or divorcing and likely to be using the family court. It is also essential for those who may wish to offer legally aided family mediation. | 6 Online sessions* plus 2 in-person skills schools (5 days total) To qualify for this course you must have completed the Essentials sessions and passed the Fundamentals assessment This course is assessed | Successful completion of course and assessment leads to the ability to register with the Family Mediation Council as a trained family mediator and to join the College of Mediators as a practicing mediator for family, workplace and community matters. |
| * all online sessions are 3 hours. | |||